Digital literacy used to mean knowing how to use email, spreadsheets, and maybe a CRM. Today, that definition is dangerously outdated. The new literacy companies need revolves around three pillars: prompts, data, and judgment.
Prompts are the new interface. Knowing how to ask the right question to an AI determines the quality of what comes back. Data is the new raw material: not just having it, but structuring, cleaning, and governing it. Judgment is the new differentiator: the ability to decide what matters, what is biased, what is ethical.
Training employees in software is no longer enough. Without these three literacies, organisations risk becoming fluent in tools but illiterate in value. And that gap is what separates companies that adapt from those that drown in dashboards.